Someone called me up late last night and was trying to get their laptop running the way it was before. However, he didn’t have his restore CD – just a Windows CD (I think). Anyway, it sounded like he got everything working properly except the integrated wireless card. He thought that all restore CDs were the same, so he was trying to get one from me. Sadly, they’re not, and now he has to figure out another way to get those drivers for it. Plus, he doesn’t know what model the card is. Yikes.
Lesson: Get all the information you can on your system, and get the drivers burned onto a CDR periodically, when cases like this arise.