Today's USPS frustration

USPS Automated Postal Center

Begin rant.

I was mailing two envelopes (taxes) for my mom, and another one for myself (Verizon Wireless mail-in rebate). I wanted to use Certified Mail, so I’d know that it got there.

In the rare case that I have to go to the post office, I don’t wait in line anymore — I’ll use the Automated Postal Center (APC). The first IRS envelope went through fine (First-Class, Certified Mail). The next one didn’t let me; it just printed the stamp.

Why? Because the machine ran out of Certified Mail cards! The kicker: the machine didn’t tell me that. I thought I’d try sending it Priority Mail, but Certified Mail wasn’t an option there, either. So, I got Priority Mail for the second envelope for nothing.

So, I went from the Arcadia post office to the one in Temple City for my last envelope. I was able to send it First Class, Certified Mail, just perfectly.

My point: The APC interface is simple, but it’d be nice to know if it was out of something. That way, we’re not wasting our money trying various services.

End rant.

Published by

Bryan Villarin

Bryan is a Trust & Safety Wrangler at Automattic. He's also a photographer, card magician, and cat whisperer. (Thanks to my friend and colleague Steve Blythe for the sweet photo!)

Talk to me, Goose

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