FedEx is garbage to me

I’m expecting a package that was supposed to be delivered by FedEx yesterday, March 12th. They “tried”, but nobody was here. “Customer not available or business closed.” Lies! My mom was home at 4:47pm and she didn’t hear anything.

Today, March 13th at 3:52pm, I’m home. I check the FedEx tracking number a little after 4pm, and I get the same message.

Erroneous!

I called customer support and told them what happened. The address was verified correctly, so that wasn’t the problem. She notated the complaint, which doesn’t help the situation at all. I want justice.

Since they can’t deliver in a timely manner, I offered to drive to Hacienda Heights to pick it up. Nope, they closed at 4pm. Plus, if I wanted to pick it up, they’d have to notate it to the terminal, which would take 24-48 hours. Wait a minute – are they using pigeons to send messages back and forth?

Ridiculous. FedEx, stop giving me problems and do your job.

Published by

Bryan Villarin

Bryan is a Community Guardian at Automattic. He's also a photographer, card magician, and cat whisperer. (Thanks to my friend and colleague Steve Blythe for the sweet photo!)

2 thoughts on “FedEx is garbage to me”

  1. How frustrating. 😦

    I find it interesting that delivery companies (or whatever they’re called) think that people are actually home during the hours of 8-3pm.

    Uh hello… we have work! 😉

    I feel your pain.

    Like

  2. Brian had the exact same problem with DHL…it took about 2 weeks for the $200 package to finally get to him (he had to go pick it up).

    Which is why i ❤ UPS.

    Like

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