AT&T residential DSL usage caps are here

I know some other ISPs have caps, but I don’t care. I’d like to know the actual reason for our current DSL service to require a bandwidth cap. I don’t experience a decrease in speed, unlike cable users who share bandwidth.

If there’s truly a tiny percentage of users that will be affected, I don’t understand why AT&T feel the need to drive another wedge between their customers.

Continue reading AT&T residential DSL usage caps are here

AT&T broadband price increase?

I read my AT&T bill for the February 2010 and got freaked out:

PRICE CHANGE NOTICE

Attention AT&T High Speed Internet Members: Starting with your March 2010 bill, the monthly rate for your AT&T High Speed Internet Express, Pro or Elite plan will increase $3 (or $3.01) per month. For details and rate information for your specific plan, please go to http://support.att.com/dslupdate or call 1.866.417.6819.

(My emphasis added in bold.)

I have the Pro service for $30/month. So, twelve months from when it starts increasing, it’ll be $66?!

The text is unbelievable. Someone please clarify.

Related: FCC Commissioner Calls For Examination Of Broadband Price Hikes (MediaPost, March 10, 2010)

Easier than you thought

I received my replacement DSL modem[1. Motorola/Netopia 2210-02-1022] on Thursday, but didn’t plug it in until tonight.

When I was trying to get my temporary 2Wire DSL modem/wireless router to work with my Linksys WRT54GL, I failed miserably. It was in the back of my mind.

Tonight, I plugged in the new DSL modem. All I had to do was change its configuration to bridge mode. After plugging it into my wireless router, I was connected and back to normal.

It took less than 10 minutes, most of which was spent plugging and unplugging cords.

Sometimes, you just gotta dig in.

*****

Afterward, I found this guide: “How do I properly setup a Motorola 2210 modem with a Linksys router?” Nice.

My DSL connection has returned

An AT&T data comm technician arrived today a little after 2pm. I was told the line wouldn’t support the “Elite” speed of 6 Mbps, which was one of the reasons why my connection “broke.”

After a phone call and restoring my account to the “Pro” speed of 3 Mbps, all was well. Sort of.

My modem wouldn’t connect, but his spare modem would. I can’t complain. It gave me about 11 years.

I had to order a standard DSL modem from AT&T, which should arrive by Thursday. Lame.

Fortunately, Chris Lin had a backup one[1. Specifically a 2Wire HomePortal 1000HG, which has a built in wireless router]. I drove to his place to pick it up, chatted for a bit, and accepted a few brownies[2. “I have half a pan of brownies left over and I’m starting on a cheesecake recipe. What to do…” via Twitter] before going home. Thanks man!

I won’t use his DSL modem permanently. I have a Linksys WRT54GL router[2. Flashed with DD-WRT] I’d prefer to use. Plus, Chris told me that the built-in wireless router in the 2Wire DSL modem/router isn’t good.

Although it was pretty stupid having to wait a week, it’s good to be connected at home again.

[amtap amazon:asin=B000BTL0OA]

I'm without internet at home

Consider me off the grid until further notice. AT&T[1. Which hasn’t been down since August 2006] is tripping out. To make matters worse, a scheduled technician can’t come out until next Monday, April 27th.

I did try to escalate it for Wednesday, so we’ll see what happens.

Boo.

Update 4/21/2009 10:15pm — AT&T left me a message on my answering machine. My attempt to escalate a technician visit was declined due to a full workload. Fail.

In addition to the few days I work, I’ll be mooching WiFi at AT&T hotspots (e.g. Starbucks), friends’ places or the library until then.